FAQ

-What distinguishes ethical diamonds from certified diamonds under the kimbery process?
Certified stones following the kimberly process provides a guarantee that stones are not S.K blood diamonds and are not from conflict areas. Ethical diamonds go further, ensuring that cyanides are not released into the environment. Miners are well paid and profits are returned to the country’s population. Ethical diamonds are available on a relatively small scale and only in certain qualities, so please allow some extra time for ordering them! So far, there is no Fairtrade label for diamonds, but ethical diamonds are the best choice today. Ethical diamonds are sourced from Canada or Australia. Stones certified under the Kimberly Process often come from African countries. One would hope that ethical diamonds would come from here, but this is not yet the case. As you see, there are no black and white answers to what is the best!

-Are lab diamonds a suitable choice?
Price-wise, lab diamonds are cheaper. In addition to the price advantage, you can be 100% sure that no human being has been negatively impacted during the extraction process. However, it does not provide any profit to countries that mine diamonds, which are often developing countries that are most dependent on the diamond industry. What should also be kept in mind is whether the value remains. Today, lab diamonds are about 30% cheaper than natural diamonds, but the industry is accelerating. So whether these diamonds will have an equally high value in the future is doubtful. I think it’s a good choice if you’re on a tight budget, and it’s much better than looking for cheap diamonds online or abroad (= high risk of accidentally buying blood diamonds or diamonds with drilled and plastic-filled inclusions that make the diamond look “clean”, but can destroy the whole stone in a future heating/resizing. Unfortunately not entirely uncommon). If you want to see the choice as a future investment, I would not recommend it. If you want a nice stone, cheaper, with a clear conscience, go for it!

-Which is better: Recycled gold or fair trade gold?
There are different viewpoints on this. But I think recycled is good, as it does not create a new impact on nature. But as long as gold and precious metals are still being mined, and often in really bad conditions for the indigenous population, it is important to put pressure on the mining companies. So Fairtrade is an important part of the development process The answer is therefore that both choices are good. In political terms, Fairtrade is better. On the other hand, it is more complicated for us goldsmiths, so far, to work with Fairtrade, as we have to buy a relatively large amount of gold and the metal must be alloyed on site, and waste in the form of file chips is difficult to prove origin. Summary: both options are great!

– Are all the rings made by hand?
Yes all of the exclusive rings and wedding rings. These are not kept in stock, but are made to your order and based on your choices. They will be completely unique rings, tailor-made for you! Silver rings are more fixed in their design, but they are customized in size.

-What is the delivery time?
Jewelry such as necklaces, earrings, bracelets and earrings are sent within 1-2v. Exclusive rings made by hand require a little more time, depending on the season and design. Often it can be done in 2-3 weeks but not more than 6 weeks. Get in touch and I’ll answer specifically!

-Why is “Invoice” the only choice at the checkout for exclusive rings?
I would first like to check that your selections are correct. Once I have gone through the information and checked with you, a summary will be prepared for your approval. Once you approve the quote, it counts as an order and I start the production. When the rings are ready, a picture will be sent, if you wish, so you can see what your rings look like. Once you have paid the invoice, the rings are sent to your home. Rings that will be worn for many years deserve careful preparation, and I want to know that everything is perfect before I make them. This is a win-win situation for all parties!

If you choose to make the purchase via Klarna, you can split the purchase into installments for up to 36 months.

-How do I know my size?
A good and important question! If you don’t have rings that fit perfectly, that can be lent or measured accurately, a size measurement can be sent by post. Free of charge!
If you measure the size at a jeweler’s, note whether the sample size is wide or narrow (a wide ring often requires a slightly larger size than a narrow one).

-What happens if the size is not right?
During the first three years there is free service on your ring purchase and I will help you if you need to adjust the size, on a maximum of 2 occasions. But then I want to have your sizes measured on site, that you have been helped by a goldsmith or that you have borrowed a size measure. Measuring size with a string or similar does not work very well. If you have measured correctly, a minor adjustment is usually required, and as I said, I do that for free. If it is a major adjustment, I charge a labor cost based on measurements and model.

-Do you choose the same ring width, design and metal?
No, it is common for one party to want a wider ring than the other. The dimensions and choice of design and metal should fit the finger and the individual. I’m happy to help you both on-site and remotely so you get the perfect combination of individual choices and a common thread!

-Is it possible to get rose gold, 14k or other metals than those shown on the page?
That works great! Just get in touch for the exact price and delivery time.

-Will I get a certificate for my diamond?
All larger stones have an accompanying certificate with a registration number. Smaller stones do not have certificates, but the quality, carat and origin (if ethical) are clearly stated on the receipt.

-Can we use our own gold and/or diamonds?
Absolutely! But there are a few details to consider. The guarantee I otherwise provide does not apply to diamonds or gold purchased by myself. But using heirlooms can be a great way to reuse old jewelry. In these cases, a labor cost is charged for manufacturing, a re-melting cost of the material and possibly a setting cost for setting stone.
Buying cheap diamonds online or abroad and having a jeweler make the ring is not something I recommend. It’s easy to be fooled both in terms of quality, and there is often a dark history around the origin of “cheap” stones.
We recommend buying from a reliable and responsible goldsmith/designer. It’s often the best way!

-Can I modify/redesign one of the ring models?
It often goes well!

-Can I design a ring of my own ?
I never copy other people’s models, but you can use pictures as inspiration. Once you have described what you have in mind, I will let you know if there is anything I think I can help with. But primarily I work from my own design.

-How does insurance work?
Standard home insurance is often enough, which generally covers around 20,000/piece of jewelry. Check the “Movable property outside the home” section of your insurance company’s website. In some cases, more expensive jewelry may need additional insurance to be added to your home insurance policy. But it will be cheaper than taking out external insurance.

-How do we pay for wedding rings?
Either we meet in the store and make the purchase on the spot, or I send a picture of your finished rings, and if everything looks good, you pay your invoice and then the rings are sent to you without shipping costs!